Who We Are

The Spark

What began as a visionary idea among Rebecca, Chinh, and Susie has blossomed into the innovative Human Resources Consulting Firm, RCS Global Services. Fueled by a spirit of entrepreneurship, a commitment to redefining norms, and a genuine desire to make a difference, we embarked on a journey to establish a Human Resources Consulting Firm that reflects our unique ethos.

Building The Foundation

Founded in 2017, RCS Global Services emerged from stealth mode, officially launching in October 2019, just months before the onset of the Covid-19 pandemic in March 2020. In the face of unprecedented challenges, the pandemic became a pivotal moment for RCS, presenting an opportunity to collaborate with companies seeking to outsource HR functions. This strategic move addressed cost considerations, capacity challenges, and enabled businesses to refocus on their core operations.

This distinctive opportunity not only weathered the storm but propelled RCS Global Services into organic growth, fostering collaborations with some of the most esteemed clients locally and globally. The firm takes immense pride in the enduring partnerships built over the years, a testament to our commitment to excellence.

Empowering Growth

With a combined experience of over 40 years, RCS Global Services offers a suite of modern HR services encompassing HR Operations, Program Management, Compliance and Audit, Change Management, Talent and Performance Management, and Leadership Development.

As we continue to stride confidently into the future, RCS Global Services welcomes the prospect of augmenting our team with skilled HR Consultants to further elevate our impact in the industry.

Managing Director | Business Development

Rebecca Taylor

Rebecca Taylor is a High Honors graduate from the University of California, Berkeley with dual bachelor’s degrees in Economics and Political Science. Rebecca has over 22 years of professional work experience in the Financial Services, Retail Sales, and Legal industries working with Fortune 100 and 500 companies. Rebecca has held positions in Human Resources, Operations, and Business Development throughout her career and maintains an exceptional track record for achieving extraordinary financial, operational, and team results. These positions have provided Rebecca with the unique opportunity to lead global change management, operational strategy, process improvement, compliance, and mergers and acquisitions initiatives for the organizations she has worked for while having a seat on both the business and human resources sides of the house. Rebecca also has vast experience developing and managing cross-functional global teams and is recognized as a strategic thought partner and driver of organizational change. Rebecca is known as a self-starter who understands corporate objectives, determines needs, and provides innovative successful solutions. Rebecca has demonstrated leadership qualities and a proven ability to achieve positive results. Rebecca leads a team-oriented environment and has a passion and motivation to develop top talent. Rebecca is currently the Vice President, Operations for Equabli, a Fintech in the debt management space, Co-Owner and Managing Partner of RCS Global Services, a boutique HR Consulting firm, and she also serves on the Viejas Grande Estates Board and on various Receivables Management Association International (RMAi) Committees.

Managing Director | HR Operations and Program Management

Chinh Nguyen

Chinh Nguyen a High Honors graduate from Saint Cloud State University – G.R. Herberger College of Business with a bachelor’s degree in Marketing. She is Global Professional Human Resources (GPHR) and Global Mobility Specialist (GMS) Certified. Chinh has over 15 years of professional work experience in Retail Operations, Supply Chain, Financial Services and Multi-Site business operations. Chinh has held leadership roles in business operations and Human Resources in Fortune 100 and 500 companies. She is recognized as a strategic partner and executor in HR Operations, HR Compliance, Mergers & Acquisitions, Program Management and has successfully led and deployed many successful and impactful global initiatives. She has helped companies optimize their HR structures, deploy HR technologies and processes to enhance compliance and efficiency, and integrate acquired companies to existing operations as part of growth strategy. Chinh is passionate about helping clients succeed through strategic implementation of superior and simplified HR solutions that enhance their organization’s strategic vision.

Managing director | Talent and Organizational Development

Susie Fraga

Susie Fraga is a graduate from the University of California, San Diego with a bachelor’s degree in Communications and a master’s degree in Industrial-Organizational Psychology from the California School of Professional Psychology. A passion for learning and self-development as well as a strong commitment to helping others has led Susie to various roles in training and organizational development at various top Fortune 100 companies. With 20 years of professional experience, Susie has proven to be a strategic partner in the areas of talent management, employee engagement, diversity & inclusion, organizational and leadership development.